What is Community HealthChoices?

Community HealthChoices (CHC) is a new Medicaid managed care program for certain people currently on Medicaid. Department of Human Services and the office of Long Term Living will pay CHC plans and monitor them. The goal is to deliver and pay for Medicaid physical health and long-term service and supports (LTSS) coverage where eligible. CHC plans will be responsible for developing provider networks, approving services and paying providers.

​The million-dollar question: "which plan should I sell?" Let's face it, there are so many options available and we are tasked with the difficult job of finding the best option to fit the needs of our client, and that is exactly where you should start. Ask the right questions to personalize a plan just for them and you can never go wrong. As an added bonus, engaging in a memorable experience will commonly result in higher retention rates and referrals.